Hurricane Katrina Victim Restarts Quickly Using Internet-based Technology

Lloyd’s Glass Starts Operations Quickly Using GTS Services Software, LX-Online

PORTLAND, Ore., Oct. 19, 2005 – Recovering from a hurricane is difficult, but Lloyd’s Glass was able to get back on its feet quickly after Hurricane Katrina with Internet-based glass-industry software from GTS Services.

Based in New Orleans, Lloyd’s Glass had shifted recently to Internet-based technology access for its GTS Services business software, as opposed to installations on every shop’s hard drives.  This provided flexible access to information any time, anywhere, as long as employees could access the Internet.

Tee Cambre, owner, Lloyd’s Glass, said, "Last year after Hurricane Ivan took us out, we decided to switch to GlasPacLX online, with GTS hosting all of our computer hardware.  When Katrina hit, we were able to get back up and running in just a few days.  Dislocated employees could access information and work from any Internet connection, as long as they had power and access the World Wide Web.” 

Because they used GTS Services LX Online, Lloyd’s Glass business system operations and records weren’t tied to New Orleans.  After Katrina hit, the company decided to move its base of operations to Orlando, Fla.  All customer data and financial history was securely stored offsite with GTS-hosted services.  That meant Lloyd’s Glass was able to resume business quickly and efficiently with all information available.  Once in the new headquarters, the business got back up and running.

Mike Jones, president of GTS Services, said, “This story is a significant example of how innovative solutions from GTS Services are giving glass businesses the agility and efficiency they need to thrive, no matter the circumstances.  This has been a difficult situation for many of our customers.  But at least easy access to business systems and customer records, at any time from any place, is one less thing to worry them.”

The GTS Services family of glass-business software solutions, including GlasPacLX, provides users with point-of-sale quotes, work orders and electronic invoices, as well as inventory tracking, accounting interfaces and business intelligence reporting tools.

The LX Online application used by Lloyd’s Glass is a fully-integrated business accounting and management information system designed specifically as a remote, Internet-based solution for the glass industry.

About Lloyd’s Glass
Lloyd’s Glass was founded in 1996 with three stores.  Today there are 13 Lloyd’s Glass locations in Louisiana and Florida offering a full range of retail automotive and flat glass services.

About GTS Services
GTS Services, a technology unit of PPG Industries, is the leading integrated software provider to the glass industry.  Based in Portland, Ore., its products have helped glass shops deal with the increasing technical demands of the business since 1982 by integrating their business needs and connecting them with insurance companies and third-party administrators as well as glass suppliers.

GlasPac is a trademark of GTS Services.

Jim Daniels
GTS Services
800-209-2369 x219