PPG spring MVP conference offers 'Journey to Excellence'

STRONGSVILLE, Ohio, Jan. 6, 2011 – Dedicated to providing collision shop managers and owners with the best in support services and information, PPG Industries’ (NYSE:PPG) automotive refinish business will host an MVP Business Solutions Conference at the Rancho Las Palmas Resort and Spa in Palm Springs, Calif., March 27-29. Focusing on the theme “Journey to Excellence,” the conference will present speakers, seminars and interactive workshops giving participants opportunities to tap into new ideas and strategies to enhance their continuous business improvement efforts.

“PPG continues to bring cutting-edge support and vital programs to its customers in every way possible,” said Randy Dewing, PPG senior manager, MVP Business Solutions. “Success for collision centers in this economy depends on keeping your organization heading in the right direction and accelerating performance from the bottom to the top. This MVP conference is geared toward helping owners and managers realize exceptional positive results – real results that will improve performance and keep our customers on the leading edge of process and business improvement. Our speakers, experts in their fields, will show how an organization can keep moving ahead and stepping up its performance through a number of approaches and techniques.”

Keynote speaker Greg Smith is an authority on change and talent management, leadership development and employee retention. Smith teaches audiences how to create high-performance organizations that manage change in the workplace, develop leaders and increase innovation. Based on proven concepts, conference participants will be able to develop a plan to immediately generate measurable, bottom-line performance improvement results and be able to adapt to changing trends in today's challenging work environment.

Other speakers include Michael McMillan, author of Pink Bat, a book showing how situations very often perceived to be problems are actually unrecognized solutions or new opportunities. Kevin King, an authority on federal bureaucracy, will discuss recent federal missteps in a don’t-miss overview of bureaucracies gone wild, how it affects business and what can be done about it.

In addition, the conference will offer management training, breakout seminar sessions, and workshops such as “Hire the Best, Forget the Rest! How to Hire and Retain Top People Each and Every Time,” a presentation by Smith in which he offers insights about attracting, hiring and retaining skilled and talented people. Other workshops include “The 7 Qualities of the Leader as Coach – Secrets to Leading in the Inspiration Age,” in which Tom Heck addresses the changed nature of the current work force and how it calls for a new leadership approach for individuals and teams in collision centers.

Led by the marketing experts of the MVP Business Solutions team, Norm Angrove and John Martin, the “360-Degree Marketing Systems” seminar will highlight the practical tools collision center owners and managers can use in their business. The session will include the strategy and need for connecting with the four generations in the marketplace, social media engagement, elevating the customer experience and new insurer communication opportunities.

Attendance at the conference is open to owners and managers of collision centers using PPG Automotive Refinish products. Online registration will begin January 11. For more information about MVP Business Solutions and to register for the conference, visit www.ppgmvp.com.

When introduced more than a decade ago, MVP Services was the first program of its kind in the collision repair industry. Since then, thousands of collision center owners and managers have taken advantage of MVP Business Solutions’ innovative services to improve the way they run their businesses. Green Belt Training is part of the MVP program.

About PPG
PPG Industries’ vision is to continue to be the world’s leading coatings and specialty products company. Founded in 1883, the company serves customers in industrial, transportation, consumer products, and construction markets and aftermarkets. With headquarters in Pittsburgh, PPG operates in more than 60 countries around the globe. Sales in 2009 were $12.2 billion. PPG shares are traded on the New York Stock Exchange (symbol: PPG). For more information, visit www.ppg.com.

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Norm Angrove
PPG Automotive Refinish