Technical Services

Industry-leading technical service expertise to serve you

As a PPG customer, you have access to our industry-leading Technical Services team. From on-site technical training to laboratory & testing services and more, our team has more than 600 years of combined expertise to meet any challenge you bring to us.

Technical service customized to the unique needs of your operation

Whatever the size of your operation, PPG can deliver exceptional customer service and personalized technical support to help you meet your needs or overcome challenges your team is facing. We offer one of the highest technical service to sales ratio in the coatings industry – giving you unparalleled access to world-class facilities and a highly skilled service team that is committed to helping you achieve your production goals.

Solutions you can count on

Laboratory services

Our world-class PPG laboratories are here to provide just about any service you could need or require.

  • Mobility
  • Abrasion
  • Film weight
  • Metal exposure troubleshooting
  • Contamination discovery*
  • Pencil hardness/scratch testing
  • Color matching

Technical service customized to the unique needs of your operation

Secure Launch Methodology

If you need help planning or assisting in a product and/or process change, PPG can conduct an on-site visit around:

  • Supply chain (PPG coatings), solvents, equipment
  • Identifying technical service resources/needs
  • Conducting a thorough line audit
  • Establishing clear objectives
  • Developing trail/test matrixes

Process improvement

Our team can work with you on assessing your entire coating operation or addressing specific problems to help you increase efficiency and reduce waste.

  • Our technical service teams can conduct an extensive line and process audit
  • Oven assessments
  • Make specific improvement recommendations