Engagement

Achieved
2025
300K+
Fostering a culture of engagement
Engagement is a common language and concept across the organization. Throughout the course of a year, the business can face a variety of challenges, internally or externally, and we know that this shared language has been powerful as a change management tool to monitor how strategies are landing and impacting employees.
In 2025, we achieved a record-setting engagement score of 4.24 and overall participation in engagement activities increased to 89%. We achieved these results by encouraging leaders to check in on employee engagement in regular one-on-one meetings, in addition to surveys and annual action plans. We have also started providing PPG staff across the company with more detailed results from our annual Employee Voice Survey, as we believe that transparent communication of the outcomes helps address employee concerns more directly. These adjustments help our people leaders create more space for ongoing, high-quality conversations that support continuous improvement.
Our integrated approach to employee engagement continues to yield strong results. We've seen improved engagement in employee groups that we had previously identified as a priority, including our frontline leaders. We also received the Gallup Exceptional Workplace award for the fourth consecutive year, recognizing our efforts to place employee engagement at the center of our business strategy. Gallup research consistently demonstrates that highly engaged teams lead to better business outcomes, including higher profitability, productivity and employee retention.

Employee Resource Networks: Encouraging a culture of belonging
Our Employee Resource Networks (ERNs) play a pivotal role in cultivating a sense of inclusion and belonging within our workforce. These networks provide valuable opportunities for employees to connect, share their experiences and help strengthen an inclusive, supportive culture across the organization. Every employee is eligible to join or participate in any ERN. Highlights from the past year across our eight ERNs include:
- The Abilities First Network (AFN) hosted the organization Disabled by Society for International Day of Persons with Disabilities for a discussion about inclusion, ableism and creating workplaces where all abilities thrive. AFN leads the way in talking about disabilities and mental health to help create real change at PPG and works to reduce stigma and barriers through education and awareness.
- The Veterans Employee Resource Network (VERN) brings together PPG's veterans and their allies to build a workplace that honors and celebrates their experiences. In honor of Veterans Day, Armistice Day and Remembrance Day, the VERN hosted events at various locations to reflect on stories of service, courage and sacrifice and to express gratitude for veterans and military families.
- The Asian Employee Network (AEN) hosted author and Carnegie Mellon professor Dr. Rosalind Chow during Mid-Autumn Festival for a discussion about hierarchies, sponsorship and inclusion. AEN connects employees to Asian heritage and supports career development, business objectives and community engagement.
- The Latino Employee Network (LEN) hosted a fireside chat featuring PPG leaders who shared their professional journeys, leadership perspectives and practical insights to support career development. The event highlighted inclusive leadership practices and cultural awareness while fostering open dialogue and connection across the organization. LEN supports employee engagement by creating opportunities for learning, networking and professional growth that are aligned with PPG’s values and open to all employees.
- The Black Employee Network (BEN) hosted Chef Curtis Aikens for a Black History Month celebration, featuring inspiring stories and African American-inspired cuisine. BEN works to foster a welcoming culture at PPG and supports Black employees and their allies through career development.
- The Cross-Generational Network (xGEN) invited leadership coach Suba Lakshminarasimhan to lead a session on Ageism Awareness Day focused on creating inclusive teams across generations. xGEN brings employees of all ages together to share ideas, learn from one another and build working relationships across generations.
- The LGBTQ+ Network and LEN hosted Lilian Martinez, CEO of oSTEM, for a Pride Month fireside chat about Latino and LGBTQ+ intersections in STEM and inclusion. The LGBTQ+ ERN promotes inclusion at PPG by encouraging belonging, sharing best practices and supporting employees across the organization.
- The Women's Leadership Network (WLN) supports women and their allies and promotes an inclusive workplace. The network hosted certified health and wellness coach Amie Dworecki to discuss women's health and performance alongside PPG's senior vice president, global automotive and packaging coatings.
Through these initiatives and more, PPG's ERNs continue to enhance employee engagement and contribute to a more inclusive workplace.
Listening journey to support our new culture initiative
In 2025, the engagement team played a key role in supporting the development of PPG's new culture initiative, a cross-functional effort aimed at strengthening our culture and building a more modern, energized PPG. Recognizing that culture change is a multi-year journey, teams partnered across the organization to help shape a roadmap that emphasizes transparency, frequent touchpoints and measurable improvements. Listening and employee insights helped ensure the refreshed culture reflects the PPG employee experience.
The PPG Way 2030

The first step was an extensive "listening journey" that laid the foundation for our new culture. Beginning in March 2025, executive interviews were conducted with the CEO, chief human resources officer (CHRO) and operating committee members, timed alongside PPG's annual engagement survey. Together, these inputs created a robust data set and clarified how PPG's culture supports our strategy and where it may slow decision-making, innovation or performance. After the executive engagement phase, we opened the conversation to employees around the world through large virtual focus groups hosted on an interactive digital platform. Over 1,000 employees participated, enabling us to capture diverse regional perspectives. These sessions gave employees a direct outlet to share what supports their success and what stands in their way.
Feedback from the listening journey was consolidated into clear themes related to growth and productivity. These insights informed refinements to The PPG Way, emphasizing clarity of core principles rather than redefining our values. The work sharpened customer focus, simplified how work gets done and reinforced shared accountability for safety and performance.
Throughout this process, the team focused on keeping employee voices at the center of the new culture roadmap. By listening first and connecting insights to develop a clear understanding of our current culture, the team established a strong foundation for this work. We launched The PPG Way 2030 across the business in early 2026 and celebrated the launch with company-wide town halls and local watch parties. Our updated culture serves as a roadmap for how we work together every day, energizing top talent, supporting frontline teams and building the skills and capabilities we need for the future.

PPG's award-winning internship program
We are investing in the next generation of talent by offering a range of early-career programs across our global footprint, including opportunities in Europe, Latin America and China. These programs provide students and recent grads opportunities to gain valuable experience while contributing meaningfully to our business.
PPG's Primers internship program is a key pillar of our early-career strategy in the U.S. and Canada and was recognized among the top 100 internship programs nationally by Yello + WayUp. Based on more than 115,000 public votes and a panel of industry experts, the ranking reflects strong performance across development opportunities, engagement, company culture, career pathways and compensation.
In 2025, 88 "Primers" joined PPG to gain hands-on experience and explore career interests across all our strategic business units, with more than half returning for their second summer in the program. The 12-week program begins with an in-person orientation in Pittsburgh, where interns learn how PPG protects and beautifies the world and are introduced to our values and safety culture. Primers then take on meaningful projects embedded in business and functional teams, supported by a structured curriculum that includes an executive speaker series, professional development workshops and exposure to our global operations.
The program emphasizes networking and inclusion, with coffee chats, mentorship opportunities and community volunteer projects that help interns strengthen peer networks, connect with PPG leaders, contribute to local communities and experience PPG's culture firsthand. As we look forward to welcoming our next class of Primers in 2026, the program continues to strengthen our early-career talent pipeline and support our long-term growth strategy.
Recognizing and learning from top performers
In 2025, we focused on learning from leaders who consistently demonstrate strong performance across our engagement metrics. PPG seeks to develop an engaged talent pool, as evidenced by the more than 1,220 leaders who scored in the top quartile for engagement for two or more consecutive years. Our engagement team works with HR business partners and business leaders to celebrate these leaders at monthly meetings, town halls and other onsite events. These efforts not only recognize top performers but also enable us to capture learnings and document best practices.
Each year, we recognize the achievements of our team members through the One PPG Recognition & Rewards Program. Through the program, employees receive a thank you or congratulatory message and reward points that can be redeemed for gift cards, travel or other items. Recipients can be nominated by their peers or leadership for living our core values. In 2025, we recognized PPG people with more than 300,000 unique awards.

Top Talent Experience Award finalist
PPG was named a finalist for Phenom’s Top Talent Experience Award, a global recognition honoring organizations that set the benchmark for world-class, end to end candidate experience. At the time of nomination, PPG had a candidate Net Promoter Score of 72, a level widely considered top tier across enterprise talent organizations and reflective of strong candidate satisfaction at scale.
The Phenom Talent Experience Awards celebrate organizations that set a high bar for end-to-end talent experiences across their global networks. Being named a finalist positions PPG as an innovative employer that places candidate experience at the center of our hiring strategy, strengthening our ability to attract top talent in competitive markets.
Employee attraction, retention and turnover
We take a holistic view of employee attraction and retention, recognizing that engagement, benefits, compensation, inclusive work environment, growth opportunities, and more, influence the decision making of prospective and current employees. PPG leverages many forms of recruitment, including working with external agencies, to attract talent. We offer competitive and attractive packages and work to understand the hiring landscape to remain competitive in our search for talent.
PPG continues to invest in talent acquisition and retention, with a focus on frontline production and manufacturing roles where new-hire attrition is historically highest. We offer candidates an introduction to the work environment through site tours and "day in the life" videos, and support managers to onboard new hires more inclusively. These improvements have reduced early attrition rates and recruiting costs by ensuring that new employees start with an informed understanding of their job responsibilities and working conditions.
We have invested significantly in digitizing and streamlining our recruitment processes, including decommissioning legacy systems and deploying a new candidate relationship management platform. The platform enables us to manage a global talent community of more than 135,000 leads across five critical segments: production, sales and commercial, AI and IT, supply chain and early career. The platform treats talent acquisition as part of the talent pipeline, enabling recruiters and hiring managers to track candidate interactions and deliver targeted content to raise awareness of PPG as an employer of choice.
PPG has also embedded responsible innovation into our hiring process by setting clear parameters for the use of AI. Our internal "AI Use in Hiring Statement" defines the appropriate use of AI tools to improve efficiency, such as screening assistance and interview scheduling, but explicitly prohibits AI from making or influencing hiring decisions. We also provide candidates with guidance on appropriate AI use in the recruitment process. Together, these measures promote a transparent and fair recruitment experience that supports PPG's growth.
In 2025, PPG's overall turnover rate was 16.4%, a 2.1% decrease from 2024. This improvement was a result of a stabilized labor market and our continued efforts to engage our employees, as noted above.
In response to insights from our Employee Voice surveys, we have continued to prioritize engagement of our frontline employee population. We undertook a compensation review, expanded our comprehensive onboarding programs, and increased our focus on foundational leadership skill development to create a more growth-oriented environment for our people. As a result of our targeted efforts, engagement scores for participating frontline leaders at priority sites improved from +0.31 to +1.35. We will continue to build on this progress in 2026, with a sustained focus on improving retention among our frontline employees.
For more detailed information about our ongoing approach to employee engagement, see the bottom of this web page.
Turnover Rate
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| 2025 | 2024 | 2023 | 2019 | |
| Overall | 16.4% | 18.5% | 20.9% | 18.1% |
| Voluntary | 10.4% | 13.2% | 15.0% | 13.0% |
| Involuntary | 6.0% | 5.3% | 5.9% | 5.1% |
2024 data does not include employees from divested architectural coatings U.S. and Canada and silicas businesses.
Our approach to engagement
Our Culture: The PPG Way 2030
The PPG Way 2030 aims to activate a growth culture that energizes people, supports the frontline and builds future-ready skills across the organization. Launched companywide in early 2026, the framework is anchored in five guiding principles: being customer champions, acting with purpose and speed, operating with excellence, competing to win and being PPG proud. Building on the core principles of The PPG Way, they serve as a roadmap for all employees as we strive to achieve our purpose of protecting and beautifying the world.
Listening to our people
We believe that a highly engaged workforce is best created and sustained through candid and continuous dialogue. We focus on improving personal connections between people leaders and their teams by encouraging management to have frequent, quality conversations with their direct reports. We provide people leaders across the company with training on how to facilitate these conversations and deliver actionable performance feedback on an ongoing basis.
PPG's partner for employee engagement is Gallup, an American multinational analytics and advisory company that provides management consulting to organizations globally. Our listening strategy includes a variety of methods to collect company-wide feedback throughout the year, including regular surveys. Our annual PPG Employee Voice survey and a topical and strategically focused mid-year pulse survey help us to understand trends within the organization and measure individual performance of our people leaders. Results and key insights are shared with senior leadership and all people leaders, who are expected to share their respective survey results with their teams. People leaders then develop action plans based on their teams' results to continue to improve employee engagement.
Employee Voice Survey results are also a part of the overall scorecard used to evaluate our managers' performance. In addition to the employee engagement data, accountability index and safety index data are collected via the survey to measure leaders' people management outcomes. Internal research has shown that the factors measured by these indices have direct impacts on team performance, safety and productivity.
Content sharing and cross-functional collaboration
Our internal engagement website offers PPG employees access to a simple, "one-stop shop" for specialized engagement tools and resources. We also support our HR business partners in developing and sharing content aimed at driving engagement across the business as part of our routine employee communications.
To support high-level visibility into engagement activities, business unit leaders are tasked with developing their own action plans and sharing progress updates with our engagement team throughout the year. In addition, we collaborate with HR and business leaders to support them in developing action plans specific to each business unit and function.
Recognition
We understand that recognition is an important contributor to employee engagement. To recognize employees for their contributions, we have a range of formal awards programs focused on excellence in sales, sustainability, health, wellness, community engagement and other core areas. Our employee recognition program, One PPG Recognition & Rewards, allows employees to show their appreciation for their colleagues. Employees receive either a simple thank you message or rewards points that can be redeemed for gift cards and other items.
Attraction and retention
We take a holistic view of employee attraction and retention, recognizing that engagement, benefits, compensation, inclusive work environment, growth opportunities, and more, influence the decision-making of prospective and current employees. PPG leverages many forms of recruitment, including working with external agencies, to attract talent. We offer competitive and attractive compensation packages and work to understand the hiring landscape to remain competitive in our search for talent.
Turnover rate is another measure that we consider alongside the results of our engagement surveys. We work to understand the causes of voluntary turnover and remedy issues where they arise. As part of our annual review process, PPG's talent acquisition and Total Rewards team conducts a compensation review of our frontline workforce, where turnover is highest, to ensure our employee value proposition is in line with the rest of the market.