Cybersecurity and data privacy program improvements
We have significantly increased cybersecurity investments over the last five years and have implemented cybersecurity safeguards designed to detect and prevent cybersecurity events. We regularly assess and measure our program against industry practices to identify opportunities to improve the people, processes and technology used to identify, prevent, detect, respond and recover from cybersecurity incidents.
A key focus area in 2024 was strengthening our training and incident preparedness across the business. PPG employees engage in ongoing cybersecurity awareness and training activities, including frequent phishing testing and training on detecting impersonations through social media and email channels. We have placed an increased emphasis on training and prevention of phishing scams as attackers have become more sophisticated, and perform control testing in nine different languages across the company. We recently created local incident response groups across PPG to continue to drive improvements. These groups are responsible for assessing risk specific to their area of the business, preparing response plans and responding to any incidents to minimize their impact.
In 2024, our automotive business achieved certification from the Trusted Information Security Assessment Exchange (TISAX). The TISAX certification, which is specific to the automotive industry, verifies that our information security management system meets certain security thresholds.
Our Global Data Privacy Council continues to oversee all data privacy compliance activities. Members of the council represent key stakeholders from departments handling personal information or supporting relevant systems and processes. The council has a core focus on monitoring ongoing data privacy legislation to ensure PPG is positioned to adapt to evolving requirements. In 2024, the Global Data Privacy Council expanded its focus to include AI and has begun to establish governance structures to monitor data privacy risks related to AI.
Progress in addressing cybersecurity and data privacy issues is crucial for maintaining trust with PPG’s stakeholders. We will continue to monitor digital threats and adapt our approach to safeguarding confidential information.
Learn more about our approach to cybersecurity and data privacy, including elements of our cybersecurity program and governance, at the bottom of this web page.
Learn more, access our Global Data Privacy Statement and contact us at our privacy website.